Store Policies
TERMS OF SERVICE
Last updated: March 26, 2026
By using the EVL website, you agree to be bound by these terms and conditions. Please read them carefully before using our services or placing any order.
GENERAL TERMS
- By using our website, you agree to these terms and our privacy policy.
- We reserve the right to modify these terms at any time without prior notice.
- You must be 18 years or older to use our services.
- You are responsible for maintaining the confidentiality of your account information.
ORDERS & PRODUCTS
- All orders are subject to availability and price confirmation.
- We reserve the right to refuse or cancel any order for any reason.
- Product prices are subject to change without prior notice.
- Product images are for illustration purposes only and may differ slightly from the actual product.
- Custom-fit products cannot be cancelled once manufacturing has begun.
PAYMENT
- We accept credit/debit cards, mobile wallets, and cash on delivery.
- Orders are confirmed upon successful payment processing.
- All prices are displayed in Egyptian Pounds (LE) and include applicable taxes.
- If payment fails, the order will not be processed.
SHIPPING & DELIVERY
- Delivery times are estimates and may vary depending on location.
- We are not responsible for delays caused by shipping carriers or force majeure.
- Products must be inspected upon delivery and any damage reported immediately.
- For more details, please refer to our shipping policy.
INTELLECTUAL PROPERTY
- All content on the website (text, images, logos, designs) is the property of EVL.
- Copying, reproducing, or distributing any content without written permission is prohibited.
- Trademarks and product names mentioned belong to their respective owners.
LIMITATION OF LIABILITY
- We strive to provide accurate information but do not guarantee the website is error-free.
- We are not liable for any indirect damages resulting from the use of the website.
- Our maximum liability shall not exceed the value of the purchased product.
- We are not responsible for temporary website downtime due to maintenance or technical issues.
GOVERNING LAW
- These terms are governed by the laws of the Arab Republic of Egypt.
- Any disputes arising from these terms shall be subject to the jurisdiction of Cairo courts.
- If any provision is found to be invalid, the remaining provisions shall remain in effect.
CONTACT US
- For inquiries about these terms, please reach out via our contact page.
- We will do our best to respond to your inquiries within 2-3 business days.