FREQUENTLY ASKED QUESTIONS

Our premium car mats are made from high-grade rubber combined with premium fabric. They feature anti-slip backing, raised edges for spill containment, and precision stitching for durability.

Yes! Our mats are 100% waterproof with sealed edges that prevent any liquid from seeping through to your car's floor carpet. They are designed to handle heavy rain, snow, and spills.

Yes, we offer both universal fit mats and custom-fit mats designed for specific vehicle makes and models. Custom-fit mats are laser-cut for a perfect fit. Check our product listings or submit a product request for your specific vehicle.

PPF is a transparent, self-healing film applied to your car's exterior to protect the paint from scratches, rock chips, and UV damage. Our PPF features self-healing technology that removes minor scratches with heat.

Standard shipping within Cairo takes 2-3 business days. Delivery to other governorates typically takes 3-5 business days. Express shipping options are also available at checkout.

Yes! We offer free standard shipping on all orders over LE 1,500 across Egypt. Orders under LE 1,500 have a flat shipping rate based on your location.

Absolutely! Once your order ships, you'll receive an email and SMS with your tracking number. You can also track your order from your account dashboard.

We accept credit/debit cards (Visa, Mastercard), mobile wallets (Vodafone Cash, Orange Money), and Fawry cash payments at any Fawry location across Egypt.

We offer a 14-day return policy for unused items in their original packaging. Custom-fit products made specifically for your vehicle are non-returnable unless defective.

Yes, all EVL products come with a 1-year warranty against manufacturing defects. PPF products carry a 5-year warranty. Contact us if you experience any issues.

Contact our customer support via WhatsApp, email, or phone with your order number. We'll provide return instructions and arrange pickup if needed.

Yes! Our car mats are designed for easy installation. Simply place them on your car's floor, and the anti-slip backing keeps them securely in place.

Yes, we offer professional PPF installation at our location in District 5, Cairo. Our certified installers ensure bubble-free, perfect application.

Yes! Our screen protectors come with a detailed installation kit and clear guidance for easy self-installation.