Store Policies
PRIVACY POLICY
Last updated: March 26, 2026
At EVL, we value your privacy. This policy explains how we collect, use, and protect your personal information when you use our website and services.
INFORMATION WE COLLECT
- Personal information: Name, email address, phone number, and shipping address when you create an account or place an order.
- Payment information: Credit/debit card or mobile wallet details (processed securely through certified payment gateways).
- Order information: Purchase history, products ordered, and delivery status.
- Technical information: IP address, browser type, and device type to improve website experience.
HOW WE USE YOUR INFORMATION
- Processing and fulfilling your orders and delivering them to your address.
- Managing your account and providing customer support.
- Sending order updates and shipping notifications.
- Improving our website, products, and services based on usage patterns.
- Sending promotional offers and newsletters (only with your consent).
DATA PROTECTION
- We use SSL encryption to protect all data transmitted through our website.
- Payment information is processed through secure, certified payment gateways and is never stored on our servers.
- Access to personal information is restricted to authorized personnel only.
- We regularly review our security practices to safeguard your data.
THIRD-PARTY SHARING
- Shipping and delivery partners to fulfill your orders.
- Payment gateways to process transactions securely.
- Analytics tools (such as Google Analytics) to improve website performance.
- We never sell or rent your personal information to third parties for marketing purposes.
COOKIES
- We use cookies to enhance your browsing experience and remember your preferences.
- Essential cookies: Required for core website functionality (shopping cart, login sessions).
- Analytics cookies: Help us understand how you use the site and improve performance.
- You can manage cookie settings through your browser preferences.
YOUR RIGHTS
- Request access to the personal information we hold about you.
- Request correction or update of your personal data.
- Request deletion of your account and personal data.
- Unsubscribe from marketing communications at any time.
- Lodge a complaint with the relevant authorities if you believe your data has not been handled properly.
CHILDREN'S PRIVACY
- Our services are not directed to individuals under the age of 18.
- We do not knowingly collect personal information from children.
- If we become aware that a child's data has been collected, we will delete it immediately.
POLICY UPDATES & CONTACT
- We may update this policy from time to time and will notify you of any material changes.
- Continued use of the website after updates constitutes acceptance of the changes.
- For privacy-related inquiries, please reach out to us via our contact page.